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Convert Experiences

Convert Experiences

Overview

What is Convert Experiences?

Convert Experiences is an experimentation platform that offers the features & support you need to run A/B tests across multiple growth channels. Its enterprise-ready advanced features include full stack experimentation, multi-page testing, post-segmentation, targeting with 40+ filters, triggering tests based…

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Recent Reviews

TrustRadius Insights

Convert is an invaluable tool for quickly implementing alternative pages, offers, and experiences with minimal to no dev assistance. The …
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My Convert Experiences Review

10 out of 10
October 22, 2020
We use Convert Experiences to provide Conversion Rate Optimization services to our portfolio of clients who operate in multiple verticals …
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Read all reviews

Popular Features

View all 33 features
  • Test significance (11)
    10.0
    100%
  • Split URL testing (10)
    10.0
    100%
  • a/b experiment testing (11)
    9.5
    95%
  • Multivariate testing (11)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Basic

$499

Cloud
per month

Growth

$999

Cloud
per month

Expert

$1599

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.convert.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $499 per month
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Product Demos

Convert Experiences Next Generation: Features to Support Enterprise Experimentation

YouTube
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Features

Testing and Experimentation

These features enable companies to plan, set up, and execute different types of tests (e.g. A/B, A/B/n, multivariate, split URL tests).

9.1
Avg 8.6

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

9.5
Avg 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

9.3
Avg 8.6
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Product Details

What is Convert Experiences?

Convert Experiences is an experimentation platform that offers the features & support you need to run A/B tests across multiple growth channels.

Its enterprise-ready advanced features include full stack experimentation, multi-page testing, post-segmentation, targeting with 40+ filters, triggering tests based on data in other apps (data sources), complex goal tracking, and a secure API. Self-service pricing starts at $99 per month (for the Community Web plan).

Includes 90+ out-of-the box integrations in a privacy compliant platform that uses 1st party cookies.

It is the preferred platform of agencies like Cro Metrics, Conversion Rate Experts, The Good, Speero, Conversion Sciences. And international brands like Sony, Unicef, Audi UK, Manscaped, and Virgin Mobiles.

Convert Experiences Features

Testing and Experimentation Features

  • Supported: a/b experiment testing
  • Supported: Split URL testing
  • Supported: Multivariate testing
  • Supported: Multi-page/funnel testing
  • Supported: Cross-browser testing
  • Supported: Test significance
  • Supported: Visual / WYSIWYG editor
  • Supported: Advanced code editor
  • Supported: Preview mode
  • Supported: Test duration calculator
  • Supported: Dynamic experiment activation
  • Supported: Client-side tests
  • Supported: Server-side tests
  • Supported: Mutually exclusive tests

Audience Segmentation & Targeting Features

  • Supported: Standard visitor segmentation
  • Supported: Behavioral visitor segmentation
  • Supported: Traffic allocation control
  • Supported: Website personalization

Results and Analysis Features

  • Supported: Conversion tracking
  • Supported: Goal tracking
  • Supported: Test reporting
  • Supported: Results segmentation
  • Supported: Experiments results dashboard

Platform Integration Features Features

  • Supported: API
  • Supported: Web analytics integration
  • Supported: Integration with CRM or DMP software

Additional Features

  • Supported: Unlimited Projects
  • Supported: Unlimited Collaborators
  • Supported: Google Analytics 4 Integration
  • Supported: Automatic Bounce & Engagement Measurement
  • Supported: 90+ Integrations
  • Supported: Cross-domain Testing
  • Supported: Third-Party Goal Tracking
  • Supported: Geo/Demographic Targeting
  • Supported: Multiple Conversion Goals
  • Supported: JavaScript Event Pushing
  • Supported: Real-Time Results and Reports
  • Supported: QA with Live Logs
  • Supported: Alerts and Notifications
  • Supported: Funnel Testing
  • Supported: Team Collaboration
  • Supported: Email Support
  • Supported: Chat Support
  • Supported: Phone Support
  • Supported: Unlimited Subdomains
  • Supported: Unlimited Personalization Traffic
  • Supported: Smartlnsert Blink Protection
  • Supported: Advanced Custom Targeting
  • Supported: Data Sources
  • Supported: Bayesian & Frequentist Stats Engines
  • Supported: Collision Prevention
  • Supported: SRM Checks
  • Supported: Full Stack Experimentation (Server side, feature flags, SDKs)

Convert Experiences Screenshots

Screenshot of Stack conditions to build complex goals that can track (almost) any visitor action to determine the test outcome.Screenshot of Granular targeting so only the right people view variations. 40+ conditions included.Screenshot of An API brings Convert's capabilities to a testing ecosystem.Screenshot of Experiment reports that can be shared with stakeholders and on social media.Screenshot of Several advanced test types that are available, including multipage (funnel) experiments.Screenshot of Full-stack experimentation that can be used to run tests anywhere that Convert code can be deployed.

Convert Experiences Video

How Convert Experiences brings full stack experimentation at self service pricing.

Convert Experiences Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Convert Experiences starts at $499.

Optimizely Web Experimentation, SiteSpect, and Google Optimize are common alternatives for Convert Experiences.

Reviewers rate Split URL testing and Test significance and Preview mode highest, with a score of 10.

The most common users of Convert Experiences are from Small Businesses (1-50 employees).

Convert Experiences Customer Size Distribution

Consumers12%
Small Businesses (1-50 employees)23%
Mid-Size Companies (51-500 employees)59%
Enterprises (more than 500 employees)6%
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Convert is an invaluable tool for quickly implementing alternative pages, offers, and experiences with minimal to no dev assistance. The user-friendly Experience Report interface enables easy collaboration and data analysis within organizations. It is the go-to split testing platform for users on a budget or new to conversion optimization, providing consistent revenue growth for eCommerce companies. Convert is widely used across departments such as client services, engineering, marketing, and UX/UI to execute split tests, A/B tests, and multivariate tests for feature validation and improving Pirate growth metrics. Users appreciate how Convert streamlines website change management by ensuring only beneficial changes are implemented. CRO agencies rely on Convert Experiences to run A/B testing programs, optimizing conversions and revenue for eCommerce stores. The platform helps identify potential issues within the website's funnel and optimize conversion rates. Convert Experiments enables A/B testing of various elements like content and design, resulting in improved conversion rates. It is also praised for its seamless user experience and affordability. Convert.com caters to users of all levels, from novices to experienced conversion rate optimization developers, across various verticals. The responsive support team ensures users receive timely assistance until a resolution is achieved.

Users commonly recommend Convert for its professional and comprehensive A/B testing capabilities, noting that it stands head and shoulders above the competition for technical users. They also highlight its good value for money compared to larger players in the market, making it well-suited for individuals and small teams in the mid-market space. Additionally, users appreciate Convert's responsive support team and suggest reaching out to them for assistance. Overall, users recommend giving Convert a fair chance, planning out tests each month, and considering it as an alternative to other A/B testing platforms such as Optimizely or VWO.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
We use Convert Experiences to provide Conversion Rate Optimization services to our portfolio of clients who operate in multiple verticals such as high street restaurants, Internet Service Providers, Charities, Virtual Assistant services, and Travel. Our goals are to increase conversion rate, reduce friction in user experience, and increase our clients' revenue as well as baseline current site usage. Convert.com is the perfect tool with great flexibility for users at novice status right through to experienced conversion rate optimization developers. When the need arises, their support team is responsive and helpful. They don't rest until a resolution is achieved.
  • The platform is good value for money, comparing its features and prices to some of the bigger players.
  • The tool is very flexible and can be used for simpler tests right through to much more challenging and rewarding testing but does require a more thorough knowledge of the platform.
  • Their support team is always available and always responsive, not resting until resolutions are met.
  • We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.
As an affordable flexible Conversion Rate Optimization tool, I think Convert Experiences is accessible to users and clients of all levels and all expectations. There are very few challenges that we face where convert.com can not be bent to our will and produce meaningful testing and results.
Testing and Experimentation (19)
36.84210526315789%
3.7
a/b experiment testing
100%
10.0
Split URL testing
N/A
N/A
Multivariate testing
100%
10.0
Multi-page/funnel testing
100%
10.0
Cross-browser testing
100%
10.0
Mobile app testing
N/A
N/A
Test significance
100%
10.0
Visual / WYSIWYG editor
N/A
N/A
Advanced code editor
100%
10.0
Page surveys
N/A
N/A
Visitor recordings
N/A
N/A
Preview mode
N/A
N/A
Test duration calculator
N/A
N/A
Experiment scheduler
N/A
N/A
Experiment workflow and approval
N/A
N/A
Dynamic experiment activation
N/A
N/A
Client-side tests
100%
10.0
Server-side tests
N/A
N/A
Mutually exclusive tests
N/A
N/A
Audience Segmentation & Targeting (4)
67.5%
6.8
Standard visitor segmentation
100%
10.0
Behavioral visitor segmentation
100%
10.0
Traffic allocation control
70%
7.0
Website personalization
N/A
N/A
Results and Analysis (9)
63.33333333333333%
6.3
Heatmap tool
N/A
N/A
Click analytics
100%
10.0
Scroll maps
N/A
N/A
Form fill analysis
N/A
N/A
Conversion tracking
100%
10.0
Goal tracking
100%
10.0
Test reporting
100%
10.0
Results segmentation
100%
10.0
Experiments results dashboard
70%
7.0
Platform Integration Features
N/A
N/A
  • It's not really my department, but I could say that using Convert as an affordable tool has made it easy for us to make a great ROI which is passed on to our clients that exploit the tool too.
Convert Experiences sits in a niche of great products, against which it competes very well and remains held in high regard as it achieves pretty much everything that the bigger platforms put on the table but in a more cost-effective model. The reason we initially chose Convert.com is because we did some market research on behalf of a client using another CRO platform and found it had a great feature set that has stood the test of time and is one of our preferred and recommended CRO platforms.
The support team is always friendly, professional, responsive, and understanding. Any issue taken to Customer Support is resolved quickly and effectively, they're a great asset to the company and surely a major part of its success.
To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.
Scot Chandler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am using Convert across multiple domains for an e-commerce retailer. The platform is an indispensable tool for me to quickly put alternative pages, offers and experiences into market with minimal to no dev assistance. Additionally, the Experience Report interface is very easy to read and share with others in the organization.
  • Easy test setup with lots of preconfigured options and simple enough to construct your own.
  • Awesome Support team! Can't say enough about their responsiveness and willingness to dig in and review my test set up if I encounter any issues (rarely though).
  • Love the test snapshots. I've used other products in the past that didn't provide this simple feature.
  • Occasionally I need one of our developers to assist with test setup and their feedback has been very positive.
  • Really, no major issues from our usage. This platform works very well for the level of consumer/company that it is geared for. I have used more features on Adobe Target when I used that extensively in the past but then again I paid 15 times more on an annual basis.
Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
Testing and Experimentation (19)
73.15789473684211%
7.3
a/b experiment testing
100%
10.0
Split URL testing
100%
10.0
Multivariate testing
100%
10.0
Multi-page/funnel testing
100%
10.0
Cross-browser testing
100%
10.0
Mobile app testing
100%
10.0
Test significance
100%
10.0
Visual / WYSIWYG editor
90%
9.0
Advanced code editor
100%
10.0
Page surveys
N/A
N/A
Visitor recordings
N/A
N/A
Preview mode
100%
10.0
Test duration calculator
100%
10.0
Experiment scheduler
N/A
N/A
Experiment workflow and approval
N/A
N/A
Dynamic experiment activation
N/A
N/A
Client-side tests
100%
10.0
Server-side tests
100%
10.0
Mutually exclusive tests
100%
10.0
Audience Segmentation & Targeting (4)
100%
10.0
Standard visitor segmentation
100%
10.0
Behavioral visitor segmentation
100%
10.0
Traffic allocation control
100%
10.0
Website personalization
100%
10.0
Results and Analysis (8)
87.5%
8.8
Click analytics
100%
10.0
Form fill analysis
N/A
N/A
Conversion tracking
100%
10.0
Goal tracking
100%
10.0
Test reporting
100%
10.0
Results segmentation
100%
10.0
CSV export
100%
10.0
Experiments results dashboard
100%
10.0
Platform Integration Features
N/A
N/A
  • Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
  • Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
Although not as robust as Adobe Target, Convert fills the niche with solid functionality at a great price. Comparable to Optimizely and far above Google Optimize.
I've ontacted the Support Team multiple times and have been wowed by their response time and ease in delivering needed solutions and results.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a CRO agency and use Convert Experiences as an A/B testing tool for our clients. It allows us to run our A/B testing programmes for various clients.
  • There is barely any flicker, compared to other tools we've used in the past (dealbreaker!).
  • You get more features/functionality than other tools (e.g. javascript triggering of experiments).
  • No invalid experiments caused by flickering.
  • Good support guiding us on the best way to solve a certain problem, Claudiu and George on the support team are quick and very thorough, they won't fob you off. Convert is also rather ethical.
  • Also, we're on Convert's partnership scheme.
  • Our developers prefer it for coding to the likes of VWO.
  • Dennis van der Heijden is also very active in the CRO community
  • You can't segment much within the reporting, but we use other tools to do this.
  • Experiments sometimes 'call' themselves which is a feature I'd like to have turned off by default for all experiments.
It's well suited for pure A/B testing, and it performs well for that. The lack of flickering really caught my attention when CXL released an article testing speed & performance.

If you want an all-in-one conversion tool that incorporates session replays, heatmaps, etc. along with A/B testing, then you might consider a tool like VWO, but Convert Experiences does pure A/B testing well.
Testing and Experimentation (19)
33.68421052631579%
3.4
a/b experiment testing
80%
8.0
Split URL testing
80%
8.0
Multivariate testing
80%
8.0
Multi-page/funnel testing
80%
8.0
Cross-browser testing
N/A
N/A
Mobile app testing
N/A
N/A
Test significance
80%
8.0
Visual / WYSIWYG editor
N/A
N/A
Advanced code editor
90%
9.0
Page surveys
N/A
N/A
Visitor recordings
N/A
N/A
Preview mode
N/A
N/A
Test duration calculator
60%
6.0
Experiment scheduler
90%
9.0
Experiment workflow and approval
N/A
N/A
Dynamic experiment activation
N/A
N/A
Client-side tests
N/A
N/A
Server-side tests
N/A
N/A
Mutually exclusive tests
N/A
N/A
Audience Segmentation & Targeting (4)
75%
7.5
Standard visitor segmentation
100%
10.0
Behavioral visitor segmentation
100%
10.0
Traffic allocation control
100%
10.0
Website personalization
N/A
N/A
Results and Analysis (10)
31%
3.1
Heatmap tool
N/A
N/A
Click analytics
N/A
N/A
Scroll maps
N/A
N/A
Form fill analysis
N/A
N/A
Conversion tracking
90%
9.0
Goal tracking
80%
8.0
Test reporting
70%
7.0
Results segmentation
20%
2.0
CSV export
N/A
N/A
Experiments results dashboard
50%
5.0
Platform Integration Features
N/A
N/A
  • For our clients, it's had a positive impact on their conversion objectives.
Although VWO is slightly cheaper it flickers quite a bit, hence why I originally looked into alternative software to use for A/B testing. VWO also has other features that could be useful, but they can be found in tools you may already be using, like Hotjar. Also, their support was lacking in comparison with Convert. Convert's support really helped you to dig into an issue and get it sorted.
As said before, their team is really, really supportive and help get your problems solved.
Dan Procter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a CRO agency and we use Convert on a daily basis to manage our clients AB testing with a CRO program. We use Convert and AB testing to validate our hypotheses to improve website experiences and ultimately profit.
  • Fast Response - I have used other platforms that were really slow so this is important to us.
  • Good Reporting - As an account manager reporting is important to me to show clients value - this platform is very easy to use in that respect.
  • Support is good - If ever we have an issue the Convert support team has been very helpful and responsive.
  • A Trello-like workspace to show tests status in the workflow would be great.
  • Perhaps a test archive so you can search old test data.
Convert Experiences is good for agencies and clients alike.
Testing and Experimentation (7)
90%
9.0
a/b experiment testing
90%
9.0
Split URL testing
90%
9.0
Multivariate testing
90%
9.0
Test significance
90%
9.0
Visual / WYSIWYG editor
90%
9.0
Advanced code editor
90%
9.0
Preview mode
90%
9.0
Audience Segmentation & Targeting (4)
80%
8.0
Standard visitor segmentation
80%
8.0
Behavioral visitor segmentation
80%
8.0
Traffic allocation control
90%
9.0
Website personalization
70%
7.0
Results and Analysis (6)
90%
9.0
Conversion tracking
90%
9.0
Goal tracking
90%
9.0
Test reporting
90%
9.0
Results segmentation
90%
9.0
CSV export
90%
9.0
Experiments results dashboard
90%
9.0
Platform Integration Features
N/A
N/A
  • My developers are happy.
  • My clients are impressed.
Convert Experiences has a better UI, better reporting and is a faster platform.
Fast and responsive whenever I've needed them.
Ken Hanson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Convert is the tool of choice for injected experiment treatments.

In layman's terms, when we want to do an experiment very quickly but need to target accurately, we turn to convert.

While Convert's WYSIWYG editor is really great, we actually almost exclusively use it in the custom JS / CSS modes. It's incredibly powerful with regard to being for engineers and your non-technical marketers.

We use it for:
  • Feature Validation
  • Testing the riskiest assumption from Product teams
  • Lifting specific Pirate (AARRR) growth metrics
  • Personalization
  • Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
  • Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
  • Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
  • Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
  • Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
  • You will immediately experience frustration (at least as a developer using JS Conditions) with the CDN times. Experiments often don't appear to you after saving new JS for up to 5 minutes. This can be crazy painful if you're going from Local Development > Staging > Production.
  • There are some minor UI quirks inside the experiment editor if you're using the more advanced features like we do.
  • It's almost mandatory that you're onboarded by a human. There's so much to this tool it'd be pretty hard for you to just dive in like some other apps. If you're like me that can be a bit frustrating. Some people need that though and enjoy the human touch, so I hate even giving this as a negative.
Well suited for:
  • Non-technical Marketing Teams
  • Fast moving Growth Teams
  • Really technical experimenters and optimizers that are frustrated with the lack of technical targeting most tools provide (this was me)
  • Teams wanting to run lightweight to medium weight technical experiments but don't want to impact the development cycle or wait for the development cycle to add their experiments.

My entire job function is speed and throughput of growth experimentation, so I can't honestly testify to what it isn't suitable for.
  • We've lifted retention every month, mostly through discovery of this tool.
  • We generated 9,000 reviews off one experiment. After many rapid and fast learnings from failed experiments of course ;)
  • It has freed my whole department up to move as fast as we want to move. It overcame every single technical hurdle we had faced after going through 3 different injection tools and being priced out of 2 others.
There were a number of other tools I used. Specifically though: they expose the DMP features that some other companies price into oblivion and enterprise levels (if the other tools have them at all!)

I feel like I've gushed a lot about the DMP and power user features of Convert in other questions, so I'm going to leave things a little sparse here.
5
Feature Validation, Experimentation, Optimization, and Research.
1
Growth Lead
  • Directionally experimenting to quickly / cheaply find where we should pivot to lift metrics.
  • Research
  • Feature Validation
  • Using the DMP Profiling, we've been able to really quickly patch a bug while we let Dev get caught up to the problem.
  • Personalization
  • Sales "What-if" scenarios and demos
  • 3rd party data integrations
Couldn't live without this, no other tool does precisely what we need them to do
No
Really thorough, fast responses that keep up with the technical nature of my support requests.
No
I'll show you my recent request, answered on the same day I asked:

---

Just curious how often a unique visitor is able to trigger a goal.

Is it 1x per unique user? Or is it 1x per unique user session?

I feel like it's 1x per unique user based on my testing, but I would just love to clarify and be sure.

---

Hi Ken,

Only once. When a unique visitor is bucketed to the experience, he/she can trigger the goal once. Next time that he/she will match the conditions of the goal, nothing will happen.

Let me know if you have any other questions,
Dionysia

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